🤳 Social Media Management Tool 101

Get an overview of supported platforms, accounts, and posts

Support
Written by SupportLast update 1 year ago

Connecting your social media accounts to Creasquare helps you save time managing your social media. Instead of signing in to each social network individually, you can manage all of them in one place, and it’s on Creasquare!

Each Creasquare plan type lets you add a different number of social accounts. If you reach your plan limit when adding a social media account, you can remove an account to make room, or upgrade your plan.

Some social media networks provide the possibility to have access to multiple account types, like your personal profile, Pages, Groups or Business accounts. Social networks we work with have set limitations to social media management tools. As a result, not all accounts are supported.

Supported social networks and account types

Social Media Platforms

Type of Accounts Supported

Facebook

  • Facebook Pages

  • Facebook Groups

YouTube

  • YouTube channels connected to a Google account

TikTok

  • TikTok Business accounts

Instagram

  • Instagram Business profiles connected to a Facebook Page

LinkedIn

  • LinkedIn Page or Profile

Note : Facebook gray accounts are not supported in Creasquare. Gray accounts are an old type of account used to manage a Facebook Page without a personal Facebook account. Those types of accounts have been canceled by Facebook.

Check out our detailed instructions for connecting each type of account to Creasquare:

Supported social networks post types

Each social network has its own video requirements, such as file size, aspect ratio, frame rate, format etc. When you publish a video directly on a social network, that network sometimes automatically optimizes the video to fit its own requirements.

Creasquare’s powerful tool takes care of the video format and adapts it to each social media. You will need to make sure that your videos meet all other requirements before uploading them to your post scheduler.

Note: Creasquare's adjustments can sometimes have a minor effect on videos. To preview your video before posting, you can schedule it and view it in the post scheduler.

Video requirements

Instagram

Facebook

TikTok

YouTube

YouTube Short

LinkedIn

Web formats

mp4

mp4, mov

mp4

mp4, mov

mp4, mov

mp4

Max file size

100 MB

300 MB

300 MB

300 MB

300 MB

300 MB

Length

3 - 60 sec

3 sec - 240 min

3 - 180 sec

3 sec - 12 hrs

3 sec - 60 sec

3 sec - 60 sec

Aspect ratio

1:1, 4:5 and 16:9

16:9, 1:1, 4:5 and 9:16

9:16

16:9 and 4:3

9:16

preferred 4:5

Frame rate

30 fps

30 fps

30 fps

30 - 60 fps

30 - 60 fps

30 - 60 fps

Caption format

Not supported

srt

Not supported

srt

Not supported

Not supported

Image requirements

Instagram

Facebook

LinkedIn

Web formats

JPG and PNG

JPEG, BMP, PNG, GIF, and TIFF

jpg, gif, and png

Max file size

8 MB

10 MB

5 MB

Recommended size

Landscape: 1080×566 px

Portrait: 1080×1350 px

Square: 1080×1080 px

Recommended size: 1200 x 630 px

Minimum size: 600 x 315 px

Portrait: 1080×1350 px

Square: 1080×1080 px

Aspect ratio

Must be within a 4:5 to 1.91:1 range

1.91:1

Preferred aspect ratio of 4/5

Note: There might be a short delay before the reformatted video preview appears, depending on video length.

Important: Once your content is sent to any social media network, like YouTube or Facebook for example, they reserve the right to make all the checks and adjustments they wish to the content. So there might be a small delay before the social media network validates your content and sends it online. This is a normal process and independent of Creasquare's operations.

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